Frequently Asked QuestionsQ: I just registered. Where is my activation email?
1. Check your Spam or Junk Mail folder.
2. Add "email@example.com" to your Contacts or Allowed Sender List - We use "firstname.lastname@example.org" to send all email from MonoAwards.com. Add that email address to your trusted email or contacts list to make sure you get all email from MonoAwards.com.
Q: How do I enter?
A: Create your online profile here, upload your images and pay entry fees. Your entry is submitted when entry fees are paid. You will receive an entry confirmation e-mail upon payment of entry fees.
Q: How can I pay my entry fees?
You can pay by PayPal or Credit/Debit Card. All payments are processed in US currency. The payment will appear on your statement as "Mono Awards".
Note: Mono Awards does not store any Credit Card information on the website. All payments are done directly through the payment gateway and not on Mono Awards.
Q: Do you accept toned images?
A: Toned images (like sepia, selenium, etc.) will be accepted.
Q: What is a professional and amateur category?
A: We consider professional photographers those who earn at least half of their income from photography. The Amateur category is for photographers who do not make their main income from photography.
Q: Can I submit my images via e-mail, as prints or CDs in the mail?
A: We only accept digital submissions via our website. It's the fastest and most convenient way for you and for us.
Q: How many images can I submit?
A: You may enter as many images as you wish in the Competition.
Q: Can I enter one image into multiple categories?
A: Yes, you may enter the same image into as many categories as want.
Q: Can I make changes to my entry after I have paid?
A: No, after payment has been made, entries cannot be edited.
Q: Can I enter an image that has been published?
A: Both published and unpublished work is accepted.
Q: Can I enter an image that won other competitions?
A: Images that have won prizes in other competitions or that have been submitted to other competitions currently underway are eligible.
Q: Can I add a text or logo on my image?
A: If the text or logo is an important part of the image it is acceptable, especially in Advertising category.
Q: Is there a time limit on when the photograph was taken?
A: There are no restrictions on the date of a photograph.
Q: Do you accept digitally manipulated images?
A: Digitally manipulated images are accepted, although within reason and taste.
Q: What happens if I forget to fill out a field in the entry form?
A: You will not be able to submit the entry form until all required items have been filled out. If you overlook a required field, a message will be displayed. Please follow the on-screen instructions to complete the form.
Q: I'm having problems uploading data.
A: Try reading the instructions on the entry form again. If you are unable to resolve the problem after reading the instructions, send an e-mail inquiry to email@example.com
Q: Can I get a refund?
A: No. Entry fees are non-refundable.
Q: When and how are the results announced?
A: Mono Awards will contact the winners via e-mail at their registered e-mail addresses. We also plan to announce the winners and winning entries on the Mono awards website (www.MonoAwards.com) by 14 January 2018.